Qbt Consulting > Mission

We have high standards in all we do.

The technology world is an ever-changing beast. In the past 5-years, we’ve seen bigger changes and shifts than in the last two decades. The emergence of Cloud computing, the genuine need for instant access to information and data. The evolving ways in which customers now interact, rate, value and deal with businesses is a major area of change.

Here at Qbt Consulting are on a mission to continue to provide:

  • Quality, timely and expert advice in the adoption, support and use of technology
  • Prompt, complete and excellent end user support

It is our mission to enable your business to flourish in this information heavy age. The speed of change in Australia and the world in terms of technology is staggering. Keeping businesses focused on what they do best, while we take care of what we do best is, and always has been our passion and main motivator for all we do.

We are true to ourselves, and commit to always perform at our best.

We believe that we are outstanding. Not because we say it, but because we work hard at it. We are dedicated, committed and focused. We believe that the most beneficial relationship a client and service provider can achieve is one based on respect and trust. We aim to create an exceptional end-user experience at every interaction.

OUR VISION

MUTUAL TRUST AND RESPECT

We aim to create trusting, long-lasting relationships with all of our clients. We aim to get to know your business and needs.

BUSINESS SUCCESS

We gauge our success on our ability to assist our clients to achieve their goals and succeed in business. If you succeed – so do we.

FULLY BESPOKE

As all businesses are different, all support environments and processes are different. We operate as either your IT Dept. or an extension of it to ensure your process fits your business.

WHY WE EXIST

Most of our clients come to us after working with another Services Provider and not getting the results they were expecting from implementing technology or support plans. Regardless of your circumstances, chances are we can help you in reaching your objectives and provide a clear technology plan moving forward to resolve your current pain points and pave the way to success down the track.

This is the cornerstone of everything we do. We care about your business, your people, your specific needs, and results that you can use and measure immediately.

Our clients entrust us to solve difficult problems in a manner that is secure and confidential from our first contact with them. Trust is the first attribute our clients recognise when we discuss solutions rather than problems.

We are true to ourselves, and commit to always perform at our best.

Frequently asked questions

Definitely. We have many clients on our roster already that occupy multiple states of Australia (as well as some international offices). In the event of work needing to be completed in another state, we’ll either pop one of our Engineers in a car or on a plane to address the issue or project. Alternatively, we partner with other technology businesses around the country with stringent quality controls and procedures to act as an extension of ourselves.

Of course! That sort of challenge is something our Engineers love to work on! We can work with complex hybrid cloud solutions, out-dated or depreciated software/hardware as well as multi-site redundant system design. Contact us today and start the conversation!

Assisting NFP organisations is a passion of Qbt Consulting. We have a number of NFP clients already and we’re confident that we can work out the support solution perfect for you. Being a member of the ConnectingUp Partner Network, we are able to exercise our connections and contacts within the Vendor world to come up with some super solutions!